Public sector

Public sector

 

Every citizen and every business uses the services of the public sector and interacts daily with the state administration. Whether it is about national, regional or local level, KONTRAX offers solutions for issuing documents or for protection against disaster that enable institutions to honour their promises to the public.

 

KONTRAX offers the public sector comprehensive services in design, construction and maintenance of ICT systems consisting of:

 

  • Network infrastructure
  • IP and voice telephony
  • Contact centers
  • Solutions for network and data protection
  • Systems for uninterruptible power supply
  • Data centers
  • System software
  • Custom software
  • Solutions for public order and security
  • Integrated systems for early warning and alert

 

Solutions for municipalities

 

Local government is developing dynamically and has increasingly high demands for solutions in the field of ICT. Municipalities are an important driver of modernization at the local level. There is a growing number of municipalities that implement e-services for citizens, modernize their way of work and implement high-technology European projects.

 

KONTRAX works actively on a local level. The extremely well-developed trade and service network of the company gives advantage to KONTRAX in implementing complex projects and a number of specific projects across the country, providing short term response.

 

As a result of its long experience in working with municipalities, KONTRAX knows their specific needs and requirements and develops and implements products specifically for them – an information system for municipal council, a contact center for citizen information, a system for document flow management and decision control.

 

The company is a supplier of computers and servers, periphery and communication devices, furniture and security systems, structured cabling systems, etc.

 

As one of the major system integrators in Bulgaria, KONTRAX works with a number of municipalities in complex projects involving the supply of innovative technological equipment, interactive multimedia, audio-visual and 3D systems.

 

Reference projects and clients

 

  • Sofia Municipality Contact Center (call.sofia.bg)
  • Interactive multimedia system for the interpretative center in Bezistena, town of Yambol
  • Delivery and installation of specialized equipment for a tourist information center and an interactive exposition museum Abrittus in Razgrad under the project “Abrittus – mysticism and reality"
  • The E-PODEM project, technical support of activities of municipalities in preparation, implementation and reporting of European projects
Smolyan District Administration
Smolyan District Administration

Creation of an info point system for external use on the territory of the Smolyan District

Burgas Municipality
Burgas Municipality

Building a comprehensive information system for the work of Burgas Municipal Council

Razgrad Municipality
Razgrad Municipality

Delivery of facilities, equipment and furniture for the project “Abrittus – Mysticism and Reality”

Sofia Municipality
Sofia Municipality

Building a Contact Center (CALL.SOFIA.BG)

General Labour Inspectorate
General Labour Inspectorate

Building the communication infrastructure

Smolyan Municipality
Smolyan Municipality

Delivery of electronic guides under the project “Momchilova Fortress – Myths Come Alive”

Yambol Municipality
Yambol Municipality

Interactive multimedia system

Sofia Municipality
Sofia Municipality

Delivery of licenses for a one-year software and technical support of Novell licenses

TARG BG
TARG BG

Delivery of hardware for the system of the Ministry of Finance under Lot 2

National Association of Municipalities
National Association of Municipalities

Delivery of office equipment and hardware under Lot 2

Social Assistance Agency
Social Assistance Agency

Complex post-warranty service maintenance and repair of computer, copier and peripheral devices / servers, desktops, monitors, peripherals and UPS

Geodesy, Cartography and Cadastre Agency
Geodesy, Cartography and Cadastre Agency

Technical assistance and hardware maintenance

Employment Agency
Employment Agency

Post-warranty maintenance of public terminals (KIOSK)

Bulgarian Posts
Bulgarian Posts

Provision of the right to use Microsoft Enterprise Subscription Agreement software products

Employment Agency (EA)
Employment Agency (EA)

Service maintenance of all hardware, including diagnostics, repairs and replacement of spare parts of existing hardware.

Ministry of Environment and Water
Ministry of Environment and Water

Delivery of communication equipment

National Expert Medical Commission
National Expert Medical Commission

Provision of computer and communication equipment

Registry Agency
Registry Agency

Delivery of a set of information equipment to build an emergency recovery data center (ERDC)

Ministry of Labour and Social Policy
Ministry of Labour and Social Policy

Delivery of computer equipment, computer components and office equipment (incl. computer components for upgrading of servers and computers)

Patent Office of the Republic of Bulgaria
Patent Office of the Republic of Bulgaria

Delivery and Installation of Computer Equipment.