Policy for the use of “cookies”

“CONTRACTS” AD, with registered office and address of management: Sofia, bul. Botevgradsko shose № 272, EIK 175415627 (registered under the VAT number “CONTRACTS” AD, “our” or “we”), respects the confidentiality of the data of its clients and online visitors. With this notice we inform you about the following:

What are “cookies”:

“Cookies” are small files, usually consisting of letters and numbers, which are stored on the device when you access the websites. They are used to allow the websites to work or to improve their efficiency. They are used to enable the websites to work or to improve their effectiveness.

“Cookies” are created when the browser of the user visits the website. The website sends information to the browser, which then creates a text file. Every time the user returns to the given website, the browser retrieves and sends this file to the server. “Cookies” have several functions, including collecting information and remembering user preferences, used to track the number of visits and as a whole to enhance the user experience when using the website.

They use “cookies” to perform certain functions, namely:

• Enhancing navigation on our site and using its functions, to ensure a seamless service;
• Improving our website;
• Providing personalized functions while surfing on our website;
• Delivery of targeted advertising;
• Collection of information about how to use our website, so that we can provide better service, as well as which areas of our website present the greatest interest for you or for you to remember during the next visit.

These “cookies” are selected as follows:

Type 1: Strictly necessary “cookies”

These “cookies” are necessary for users to navigate our website and to use its functions, which include, among others, access to protected areas, without having to repeatedly enter your actions on every page during one session. NOTE: Without these “cookies” we cannot guarantee the quality of our website or online security during your sessions.

Type 2: “Cookies” for improving effectiveness

Using this type of cookie, mainly Google Analytics, to collect information about how users use our website. These “cookies” are activated only after obtaining consent from the user through the cookie management banner. We collect information, such as which part of the page is clicked, the number of visited pages, the duration of each session, and general errors, if any, to improve our website and provide better service to our clients.

More information about the rules for confidentiality and the conditions of Google, including Google Analytics, can be found here and here.

Besides Google Analytics, our website uses other tools for analyzing user behavior and the effectiveness of the content provided by third parties, including, but not limited to:

• LinkedIn Analytics – used to collect aggregated information regarding the visits to the website, the interactions with the content, and the effectiveness of the campaigns in the professional social network LinkedIn.
• Tools for analyzing user behavior (Contentsquare) – used for analysis of the initial, where users interact with the website, such as mouse movements, clicks, page transitions, and other anonymized data with the aim of improving user experience.

These “cookies” collect information in an aggregated and statistical manner and do not serve for direct identification of users.

It is also possible to use analytical tools related to B2B marketing and customer relationship management (CRM), which support the analysis of interest in our services.

Type 3: “Cookies” for improving functionality

This type of cookies allows to remember the selections that users make on our website, e.g. user name, language, and technical preferences. With this information, we can provide personalized functions for our users when they surf on our website.

Our website uses functional “cookies” and technologies from third parties, which are necessary for the provision of certain services, requested by the user. Such services include:

• Google Maps – used for visualizing interactive maps and locations. When using this functionality, it is possible for Google to place “cookies” or to collect information in accordance with its Privacy Policy. It is possible for Google to use the collected information for its own purposes, including analysis and marketing, in accordance with its Privacy Policy.

These “cookies” from the side of CONTRACTS AD are not used for marketing purposes and are activated only for the purpose of the correct functioning of the provided service.

Consent
Using “cookies” for consent and determining when you entered the system, to facilitate your access to the Services of CONTRACTS AD and to show you the appropriate content and functions. For example: Using “cookies” to keep you logged into the system while navigating between pages. “Cookies” also help to remember your browser, so that you do not have to log in repeatedly to our site, and to make it easier to access our site through applications and websites of third parties.

In certain cases, consent can be established through third-party services, such as LinkedIn, where the respective provider can place “cookies” for security and identification purposes.

Type 4: “Cookies” for targeting and advertising to third parties

When you visit our website, some of these “cookies” may be placed on your device and used by third parties, with your permission, for advertising purposes. This happens when the visitor from your website includes content shown from the website of a third party, or clicks on the button for sharing on our website and your device receives “cookies” from third parties. These third parties include social media providers, which provide services to our users, as well as to us. These “cookies” allow third parties to collect and store information, such as user preferences and visited pages for advertising purposes or for improving services.

Please, be aware that we do not control these “cookies” from third parties and consequently do not bear responsibility in this regard. Please, refer to the respective third-party websites for their cookie policies for “cookies”.

Our website uses “cookies” for marketing, remarketing, and targeted advertising, provided by third parties, which can combine the collected information from our website with other information that the users have provided or that they have collected while using the technical services.

These third parties include, but are not limited to:

• Facebook (Meta Platforms Ireland Ltd.) – used for displaying personalized ads, measuring the effectiveness of advertising campaigns and remarketing.
• LinkedIn (LinkedIn Ireland Unlimited Company) – used for B2B marketing, analysis of advertising campaigns and targeting content to professional audiences.
• YouTube (Google LLC) – used for embedding video content and for marketing purposes.
• Google Ads (including remarketing) – used for displaying ads to users who have already visited our website.

These “cookies” are placed only with the prior consent of the user through the banner for managing “cookies”.

Management of “cookies”

If you wish to deactivate one or more types of “cookies” used on our website, we suggest that you declare your choice, as well as use the forms for consent to third parties, which you can find at the internet addresses provided by us in connection with this Cookie Policy.

Also, please be aware that you may predict the “cookies” as the settings of your browser. If you agree with the initial, which uses “cookies”, but after that decide to refuse, you can delete the placed “cookies” and the settings of your browser, to block the “cookies” in the future. For more information regarding the management of “cookies”, please visit the following websites:

• www.allaboutcookies.org
• support.microsoft.com
• support.mozilla.org
• support.google.com
• support.apple.com

which contain information for managing the settings for the main browsers.

Users can at any time modify or withdraw their consent for the use of “cookies” through the settings of the banners for “cookies”, available on our website.

Deactivation of anonymous “cookies” on Google Analytics: You can install a browser add-on for Google Analytics, to prevent the website from sending information about your visit to Google Analytics. For more information, please visit:

• tools.google.com/dlpage/gaoptout

Disclaimer: These “cookies” are designed to improve or secure the usability and processes of our website, the collected or deleted “cookies” may allow our users to use the functions of the website or lead to different from the usual functioning of the website.

Policy for use; Changes in the policy for “cookies”

This policy for “cookies” is available in Bulgarian. In case of any discrepancies between the current policy for “cookies” and the English version, the Bulgarian version prevails. The conditions of this Cookie Policy govern the use of “cookies” and all information collected on the site, different from the “cookies” of third parties.

To the extent permitted by applicable legislation in the Republic of Bulgaria, Kontrax AD retains the right to periodically review our website for updates. The changes in this Cookie Policy come into effect immediately after their publication on our website.

Your rights

Kontrax AD Informs you that you can exercise your rights in accordance with applicable legislation at any time and without the need to submit formalities, such as the email address of the following email: dpo@kontrax.bg .

Last update: 01.01.2026.