KYOCERA performs a careful selection of its partners and a comprehensive yearly assessment of their Service Organization's Capacities for managing, maintaining all related KYOCERA contractual products applicable within their territories within EMEA.
As a result of such selection and of the yearly Service Capability assessment process and inspired by the Japanese Martial Arts, a partner can acquire various certification statuses, depending on the quality and the maturity of the of services they are providing to their customers within their managed territories.
The KONTRAX team for another year defended its recognition of BLACK BELT Certified Service Partner for Office Solutions and Professional Services Expert, which is the highest level among partners and remains valid until April 2025. With this status, KONTRAX can support all KYOCERA products throughout their entire life cycle as well as the MDS portfolio based on industry professional standards.
